Job Description
Key Responsibilities
- Provide strategic leadership in developing, implementing, reviewing, and continuously improving the Company's Quality Management System across all operational and corporate functions.
- Coordinate enterprise-wide risk management initiatives that support informed decision-making, operational stability, and achievement of strategic objectives.
- Develop, review, and maintain comprehensive quality assurance plans aligned with organizational priorities and internationally recognized quality management standards.
- Lead the preparation, monitoring, and continuous updating of the corporate risk register to ensure timely identification, evaluation, treatment, and reporting of emerging risks.
- Establish measurable quality performance indicators and risk monitoring metrics that promote accountability and evidence-based performance improvement.
- Coordinate activities required for obtaining, maintaining, and renewing Quality Management System certifications while ensuring full organizational compliance.
- Conduct quality audits, process reviews, and compliance assessments to verify adherence to established procedures, policies, and regulatory requirements.
- Identify operational inefficiencies and recommend practical process improvements that enhance productivity, service quality, and organizational effectiveness.
- Facilitate risk assessment workshops and awareness programs to strengthen enterprise-wide understanding of risk management principles and responsibilities.
- Develop and implement policies, procedures, guidelines, and governance frameworks supporting quality assurance and enterprise risk management.
- Monitor corrective and preventive action plans to ensure timely resolution of identified quality gaps and organizational risks.
- Prepare executive management reports highlighting quality performance trends, compliance status, risk exposure, mitigation progress, and improvement opportunities.
- Collaborate with departmental managers to integrate quality objectives and risk management considerations into business planning and operational activities.
- Promote continuous improvement initiatives by encouraging innovation, knowledge sharing, and adoption of industry best practices.
- Coordinate internal and external quality audits while ensuring prompt implementation of audit recommendations.
- Monitor compliance with applicable legal, regulatory, environmental, health, safety, and governance requirements affecting organizational operations.
- Support business continuity planning and organizational resilience by identifying potential operational disruptions and recommending mitigation strategies.
- Provide technical guidance and mentorship to teams responsible for implementing quality assurance and risk management activities.
- Build productive relationships with internal stakeholders, regulators, certification bodies, auditors, and professional institutions.
- Ensure accurate documentation, record management, and reporting of quality management activities, risk assessments, audit findings, and organizational improvement initiatives.
- Drive organizational excellence by promoting accountability, continuous learning, ethical conduct, and customer-focused service delivery.
- Perform additional leadership responsibilities assigned by senior management in support of strategic organizational objectives.
Qualifications & Requirements
- Bachelor's Degree in Commerce, Economics, Business Administration, ICT, Mathematics, Statistics, Engineering, Science, or another relevant discipline from a recognized institution.
- Master's Degree or Postgraduate Diploma in Quality Assurance, Risk Management, Safety Management, or a closely related field.
- Management course with a cumulative duration of at least four (4) weeks from a recognized institution.
- Membership in the Institution of Engineers of Kenya (IEK) or another relevant recognized professional body.
- Proficiency in computer applications and modern business management systems.
- Compliance with the requirements of Chapter Six of the Constitution of Kenya.
How to Apply
Interested and qualified candidates should submit a complete application comprising a detailed Curriculum Vitae (CV), a tailored Cover Letter, copies of academic and professional certificates, evidence of membership in the Institution of Engineers of Kenya (IEK) or another relevant professional body where applicable, and a certificate confirming completion of a recognized management course lasting at least four cumulative weeks. Applicants should also be prepared to provide valid clearance documents in compliance with Chapter Six of the Constitution of Kenya, including a Kenya Revenue Authority Tax Compliance Certificate, Directorate of Criminal Investigations Certificate of Good Conduct, Higher Education Loans Board Compliance Certificate (where applicable), Ethics and Anti-Corruption Commission Self-Declaration Form, and Credit Reference Bureau Clearance Certificate or Credit Report. Only shortlisted candidates will be contacted for the subsequent stages of the recruitment process. GDC is an equal opportunity employer committed to integrity, diversity, transparency, merit-based recruitment, and professional excellence.