Job Description
Mount Kenya University (MKU) is inviting applications from qualified, detail-oriented, and proactive professionals for the position of Monitoring Assistant – Kisii ODEL Centre. This opportunity is ideal for an individual who is passionate about supporting academic excellence through effective monitoring systems, operational coordination, accurate reporting, and quality assurance within a modern university environment. The successful candidate will become part of a highly professional institution dedicated to delivering quality education through both physical and Open, Distance and Electronic Learning (ODEL) programmes across Kenya and the wider East African region.
The Monitoring Assistant will play a central role in ensuring that teaching activities at the Kisii ODEL Centre are implemented efficiently, consistently, and in accordance with approved academic schedules. The position requires close collaboration with the Centre Coordinator, academic departments, lecturers, students, and the Directorate of Teaching Programmes to facilitate smooth academic operations while maintaining accurate institutional records. Through continuous monitoring, verification, documentation, and reporting, the successful candidate will contribute significantly to maintaining high standards of teaching quality and learner engagement.
This position demands excellent organizational skills, strong analytical ability, exceptional attention to detail, and the capacity to manage multiple administrative responsibilities simultaneously. The role involves coordinating teaching timetables, tracking lecturer attendance, maintaining student attendance records, preparing monitoring reports, supporting claims administration, and ensuring compliance with established university procedures. The ideal candidate should demonstrate integrity, professionalism, accountability, and the ability to work independently while maintaining productive relationships with diverse stakeholders.
The successful applicant will also contribute to strengthening operational efficiency by identifying areas requiring improvement during routine monitoring activities and ensuring that relevant issues are communicated promptly to the appropriate offices for corrective action. Maintaining confidentiality of institutional information, safeguarding the accuracy of attendance databases, and ensuring timely submission of reports will form an important part of the daily responsibilities.
Mount Kenya University offers an environment that encourages continuous learning, innovation, teamwork, and professional growth. Employees benefit from working within one of the region's leading private universities that values excellence, diversity, ethical conduct, and service to society. Individuals joining the institution become part of a team committed to supporting students through high-quality academic programmes delivered using modern educational technologies and learner-centred approaches.
Applicants who possess the required academic qualifications, practical administrative experience, excellent communication skills, sound computer literacy, and the ability to maintain high levels of accuracy are encouraged to submit their applications. This role presents an excellent opportunity for professionals seeking to build a rewarding career in higher education administration while making a meaningful contribution to institutional effectiveness and student success.
Key Responsibilities
- Coordinate the preparation, review, and implementation of teaching timetables in consultation with relevant academic departments and the Directorate of Teaching Programmes.
- Ensure teaching schedules are properly customized to meet the operational needs of the Kisii ODEL Centre.
- Monitor daily implementation of approved teaching timetables and verify that scheduled classes are conducted as planned.
- Conduct routine physical classroom visits to confirm lecturer attendance, punctuality, and adherence to assigned teaching schedules.
- Monitor online teaching sessions using approved digital learning platforms where applicable.
- Record lecturer attendance accurately using approved monitoring tools and institutional procedures.
- Verify student attendance for both physical and online learning sessions while maintaining complete attendance records.
- Maintain accurate biometric attendance information for students attending physical classes.
- Capture, organize, validate, and update attendance data in institutional databases while ensuring consistency and accuracy.
- Prepare comprehensive daily, weekly, monthly, and periodic monitoring reports for submission to the Directorate of Teaching Programmes and Centre Management.
- Identify operational challenges affecting teaching delivery and promptly communicate findings to relevant university offices.
- Escalate attendance irregularities, timetable conflicts, lecturer absenteeism, delayed sessions, and related concerns through the appropriate reporting channels.
- Maintain confidential records relating to monitoring activities, attendance registers, lecturer schedules, and institutional documentation.
- Support lecturers by providing accurate information regarding approved teaching schedules and reporting requirements.
- Assist students with enquiries relating to class schedules, attendance procedures, and academic monitoring activities.
- Coordinate lecturer clock-in and clock-out schedules in accordance with approved institutional guidelines.
- Process lecturer attendance documentation required for claims verification and payment procedures.
- Review lecturer claim documentation for completeness before submission to the responsible offices.
- Ensure monitoring records are properly filed and readily accessible for audits and quality assurance reviews.
- Generate accurate statistical reports supporting institutional planning and academic performance evaluation.
- Participate in continuous quality improvement initiatives aimed at enhancing teaching effectiveness.
- Support compliance with university academic policies, operational procedures, and quality standards.
- Collaborate with Centre Management during internal reviews, inspections, and monitoring exercises.
- Ensure proper utilization of monitoring equipment and institutional information systems.
- Maintain professionalism, confidentiality, and impartiality when handling institutional information.
- Recommend practical improvements that enhance operational efficiency within the Centre.
- Assist in implementing new monitoring procedures introduced by the University.
- Maintain effective communication with academic departments, lecturers, students, and administrative units.
- Ensure timely submission of all required monitoring reports without compromising data quality.
- Contribute positively to a collaborative, service-oriented, and accountable working environment.
- Perform additional responsibilities assigned by the Centre Coordinator or other authorized University officials in support of institutional objectives.
Qualifications & Requirements
- Bachelor's degree in a relevant field from a recognized and accredited institution.
- Minimum of two (2) years' relevant professional experience in a comparable administrative or monitoring position within a recognized institution.
- Sound understanding of academic administration and higher education operations.
- Strong organizational and time management skills.
- Excellent analytical and problem
- solving abilities.
- High level of accuracy and attention to detail.
- Strong report writing and documentation skills.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
- Ability to manage electronic records and institutional databases.
- Excellent written and verbal communication skills.
- Strong interpersonal and stakeholder engagement abilities.
- Ability to maintain confidentiality and exercise professional judgment.
- Demonstrated integrity, accountability, and ethical conduct.
- Ability to prioritize workload and meet strict deadlines.
- Strong coordination and multitasking capabilities.
- Ability to work independently with minimal supervision.
- Customer service orientation and commitment to supporting students and academic staff.
- Adaptability to changing operational requirements.
- Ability to interpret and implement institutional policies and procedures.
- Commitment to continuous professional development.
How to Apply
Interested candidates who meet the stated requirements should submit their applications through the official Mount Kenya University online recruitment portal before 25 July 2026. Applicants should complete the online application form, upload all required academic and professional documents, and attach a well-written cover letter indicating their salary expectations. Only applications submitted through the official recruitment system will be considered. Shortlisted candidates will be contacted for the next stage of the selection process. Mount Kenya University is an Equal Opportunity Employer committed to fair and merit-based recruitment. Any attempt to influence the recruitment process will result in automatic disqualification. The University does not charge any fee at any stage of the recruitment process.