Job Description
Mombasa Water Supply & Sanitation Company Limited is seeking an accomplished and forward-thinking executive to provide strategic leadership as Managing Director. This position offers an opportunity to guide one of the region’s most important public utility organizations in delivering sustainable water and sanitation services that support communities, businesses, and economic development.
The successful candidate will be responsible for shaping organizational direction, driving operational excellence, strengthening institutional performance, and ensuring the company achieves its long-term strategic ambitions. The role requires a leader who can combine sound business judgment with strong governance practices while maintaining a focus on service quality, innovation, accountability, and stakeholder confidence.
As the chief executive of the organization, the Managing Director will oversee corporate operations, financial sustainability, organizational development, regulatory compliance, infrastructure planning, and performance management. The position demands the ability to build effective relationships with government agencies, regulatory institutions, development partners, customers, employees, and other stakeholders who contribute to the success of the organization.
The ideal candidate will possess the leadership capability required to guide transformation initiatives, support organizational growth, improve operational efficiency, and promote a culture of continuous improvement. The role requires balancing strategic priorities with practical execution while ensuring resources are utilized responsibly and transparently.
This position also involves providing professional guidance to senior management teams, supporting Board decision-making through accurate reporting and strategic recommendations, and ensuring that approved policies are translated into measurable outcomes. The successful applicant will champion organizational values, strengthen corporate governance frameworks, promote ethical leadership, and create an environment that encourages accountability and high performance.
The Managing Director will play a central role in positioning the organization for future growth by identifying opportunities for innovation, enhancing customer satisfaction, improving service delivery systems, and ensuring sustainable management of resources. The role offers a unique opportunity for an experienced executive to make a lasting impact on a critical public service institution while contributing to the social and economic development of Mombasa County.
Key Responsibilities
- Provide executive leadership and strategic direction across all organizational functions.
- Translate corporate goals into practical business initiatives that deliver measurable outcomes.
- Lead implementation of approved strategic plans, performance targets, and operational priorities.
- Promote sustainable growth through effective planning and resource allocation.
- Ensure organizational activities comply with applicable laws, regulations, and industry requirements.
- Guide development of policies that strengthen operational effectiveness and service quality.
- Direct financial planning processes, including budgeting, forecasting, monitoring, and reporting.
- Safeguard organizational assets through sound financial controls and accountability measures.
- Monitor organizational performance and recommend corrective actions where necessary.
- Build productive relationships with government institutions, regulators, development agencies, and community stakeholders.
- Strengthen customer-focused service delivery initiatives throughout the organization.
- Oversee implementation of infrastructure improvement and modernization projects.
- Foster a positive workplace culture that encourages collaboration, professionalism, and innovation.
- Support talent development, succession planning, and leadership growth initiatives.
- Promote ethical conduct, transparency, and responsible decision-making across all levels.
- Lead organizational change initiatives aimed at improving efficiency and long-term sustainability.
- Oversee enterprise risk management activities and business continuity planning.
- Provide leadership during operational challenges, emergencies, and critical incidents.
- Present strategic updates and performance reports to the Board of Directors.
- Ensure Board resolutions, policies, and directives are effectively implemented.
- Strengthen organizational systems, procedures, and performance management frameworks.
- Drive continuous improvement initiatives that enhance customer satisfaction and operational excellence.
- Support development of partnerships that contribute to institutional growth and innovation.
- Represent the organization professionally in high-level engagements and public forums.
- Promote accountability, integrity, and excellence in all aspects of organizational management.
Qualifications & Requirements
- Bachelor
- Master
- Membership in a recognized professional body with valid and active registration status.
- Strategic leadership and executive management capability.
- Strong corporate governance knowledge.
- Financial planning and resource management expertise.
- Organizational development and transformation skills.
- Advanced stakeholder engagement abilities.
- Excellent communication and presentation skills.
- Strong negotiation and relationship
- building capability.
- Sound understanding of regulatory compliance requirements.
- High ethical standards and professional integrity.
- Decision
- making and problem
- solving competence.
- Team leadership and people management expertise.
- Performance management and accountability skills.
- Change management capability.
- Risk management and business continuity awareness.
- Project oversight and implementation experience.
- Digital literacy and proficiency with business management systems.
- Public relations and stakeholder communication capability.
How to Apply
Qualified candidates who meet the stated requirements are encouraged to submit a detailed application, updated curriculum vitae, copies of academic and professional certificates, and relevant supporting documentation through the designated recruitment channel before the stated deadline. Only shortlisted applicants will be contacted for further assessment.
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