Job Overview
About This Job in Kenya
This Retail Bancassurance Growth Lead (Business Development Manager) position in Kenya offers professionals an opportunity to grow in the Banking & Financial Services sector. If you are searching for jobs in Kenya, this opportunity at National Bank of Kenya could be ideal for you.
NBK Bancassurance Intermediary Ltd is recruiting a commercially sharp and execution-focused leader to take ownership of its retail insurance growth agenda across Kenya’s banking network. This opportunity is structured for a professional who can move beyond conventional sales management and actively shape how insurance solutions are embedded within everyday banking interactions. In this role, you will be entrusted with expanding retail insurance penetration by transforming branch networks, digital touchpoints, and customer engagement channels into consistent revenue engines. Rather than operating within static frameworks, the position requires building adaptive growth models that respond to customer behavior, regional dynamics, and emerging financial service trends. The successful candidate will define how bancassurance is positioned—not just as a product offering, but as a core component of customer financial planning. You will take the lead in translating commercial priorities into field-level execution, ensuring that strategy is not only designed but visibly delivered across branches and regions. This includes rethinking sales activation approaches, refining cross-sell journeys, and embedding insurance conversations naturally within the banking lifecycle. The role places strong emphasis on measurable outcomes, requiring continuous interpretation of performance data to refine tactics and unlock underperforming segments. Beyond revenue delivery, this position carries responsibility for shaping team capability and mindset. You will guide regional sales leadership, align incentives with business outcomes, and introduce performance rhythms that sustain momentum over time. Collaboration will be central to success, as the role interfaces with internal units such as product development, compliance, operations, and marketing to ensure that execution remains coordinated and frictionless. Regulatory discipline and ethical selling remain foundational. The role de…
Working as a Retail Bancassurance Growth Lead (Business Development Manager) in Kenya
A career as a Retail Bancassurance Growth Lead (Business Development Manager) in Kenya offers exciting opportunities for professionals looking to grow in the Management / Senior / Level sector.
Companies such as National Bank of Kenya are continuously searching for talented individuals who can contribute to innovation, productivity, and long-term business growth.
Professionals working in this field gain valuable experience, competitive career prospects, and opportunities to work with industry leaders across Kenya.
Why This Role Matters
This Retail Bancassurance Growth Lead (Business Development Manager) role allows professionals to develop key skills in Banking & Financial Services. The position offers career growth opportunities while supporting the company's mission and values.
Responsibilities for Retail Bancassurance Growth Lead (Business Development Manager) in Kenya
- Architect and drive a retail bancassurance growth model that converts branch traffic, customer data, and digital interactions into sustained insurance revenue streams.
- Translate high-level commercial objectives into actionable regional plans, ensuring execution consistency across branches, territories, and alternative distribution channels.
- Direct and elevate regional sales leadership by instituting performance systems that prioritize accountability, measurable output, and continuous improvement.
- Redesign customer engagement pathways to embed insurance solutions within routine banking interactions, increasing natural cross-sell conversion rates.
- Identify untapped market segments and under-leveraged customer categories, developing targeted approaches to unlock new premium generation opportunities.
- Optimize the use of the bank’s physical and digital infrastructure to improve product visibility, accessibility, and customer uptake.
- Establish and deepen strategic collaborations with underwriting partners and service providers to enhance product relevance and competitive positioning.
- Continuously interpret sales and behavioral data—including policy uptake trends, renewal behavior, and conversion ratios—to refine strategy and correct performance gaps.
- Implement governance frameworks that actively prevent misselling, reinforce ethical conduct, and align with regulatory expectations from CBK and IRA.
- Partner with marketing functions to deploy campaigns that move beyond awareness and directly influence acquisition, retention, and customer education.
- Strengthen the end-to-end customer experience by ensuring clarity, transparency, and responsiveness throughout the insurance lifecycle.
- Provide structured market feedback to product teams, influencing the evolution of offerings based on real customer insights and field intelligence.
- Improve operational efficiency by removing bottlenecks, simplifying processes, and aligning execution timelines across departments.
- Deliver structured performance reporting to senior leadership, combining data insights with practical recommendations for growth acceleration.
- Drive innovation by piloting new distribution concepts, leveraging digital tools, and testing alternative engagement models within the bancassurance space.
Qualifications for Retail Bancassurance Growth Lead (Business Development Manager) in Kenya
- Degree
Skills & Experience for Retail Bancassurance Growth Lead (Business Development Manager) in Kenya
- Bachelor
- Certificate of Proficiency (COP) in Insurance (mandatory requirement)
- Advanced or professional insurance certifications such as ACII, AIIK, or LOMA is advantageous
- Commercial leadership with a strong bias toward execution
- Ability to convert strategy into measurable field performance
- Advanced capability in sales analytics and performance interpretation
- Cross
- functional collaboration and stakeholder alignment expertise
- Strong negotiation and partnership development skills
- Deep understanding of retail banking and insurance integration models
- High
- level communication with influence across senior and operational teams
- Strong governance awareness and ethical decision
- making discipline
- Customer
- focused thinking with emphasis on long
- term value creation
- Adaptability in dynamic, performance
- driven environments
How to Apply for Retail Bancassurance Growth Lead (Business Development Manager) in Kenya
Submit a current CV and a focused application letter to Bancarecruitment@nationalbank.co.ke . Use the subject line: Retail Bancassurance Growth Lead - Ref NBIL/04/2026. Applications are reviewed on a rolling basis, and only shortlisted candidates will be contacted.
Frequently Asked Questions About the Retail Bancassurance Growth Lead (Business Development Manager) Job in Kenya
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Is the Retail Bancassurance Growth Lead (Business Development Manager) position at National Bank of Kenya still open?
Yes. Applications for this position are currently open. Interested candidates are encouraged to apply before the deadline. -
Does applying for this Retail Bancassurance Growth Lead (Business Development Manager) job require any fees?
No. JobVoro never charges job seekers for job applications. You can apply for opportunities like this Retail Bancassurance Growth Lead (Business Development Manager) role safely without paying any application fees. -
How can I apply for this job at National Bank of Kenya?
Candidates can submit their application using the official application method provided in this job listing. Follow the instructions carefully to ensure your application for the Retail Bancassurance Growth Lead (Business Development Manager) position is successfully submitted. -
Are there similar jobs available in Kenya?
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