Job Overview
About This Job in Kenya
This ICT Assistant position in Kenya offers professionals an opportunity to grow in the Healthcare / Medical / Pharmaceuticals sector. If you are searching for jobs in Kenya, this opportunity at Jaramogi Oginga Odinga Teaching and Referral Hospital could be ideal for you.
The ICT Assistant plays a vital role in ensuring the smooth operation and maintenance of the organization’s information and communication technology systems. This position supports the ICT team by providing technical assistance, troubleshooting IT issues, and maintaining hardware, software, and network infrastructure. The ICT Assistant will work closely with staff members to resolve technical problems, provide guidance on ICT usage, and ensure that all systems are functioning efficiently and securely. This role is critical in ensuring that the organization’s daily operations are not disrupted by technical failures or network issues. The primary responsibility of the ICT Assistant is to provide first-line support to users by addressing hardware and software issues promptly. This includes troubleshooting computer problems, fixing printer and scanner issues, resolving email and connectivity problems, and assisting staff with application usage. The ICT Assistant must respond to helpdesk requests in a timely manner and ensure that issues are resolved effectively. In addition, the ICT Assistant is responsible for setting up new computers, installing required software, and configuring devices to meet the organization’s standards. They must ensure that all devices are up-to-date with the latest software updates and security patches. In addition to user support, the ICT Assistant is responsible for maintaining the organization’s network systems. This includes supporting Wi-Fi and LAN connectivity, monitoring network performance, and assisting with the setup and maintenance of routers, switches, and other network devices. The ICT Assistant also assists in implementing basic cybersecurity measures such as antivirus updates, password management, and access control. They will support backup and recovery processes to ensure data protection and minimize the risk of data loss. The ICT Assistant is responsible for maintaining accurate records of ICT equipment, including in…
Working as a ICT Assistant in Kenya
A career as a ICT Assistant in Kenya offers exciting opportunities for professionals looking to grow in the ICT / Computer / IT sector.
Companies such as Jaramogi Oginga Odinga Teaching and Referral Hospital are continuously searching for talented individuals who can contribute to innovation, productivity, and long-term business growth.
Professionals working in this field gain valuable experience, competitive career prospects, and opportunities to work with industry leaders across Kenya.
Why This Role Matters
This ICT Assistant role allows professionals to develop key skills in Healthcare / Medical / Pharmaceuticals. The position offers career growth opportunities while supporting the company's mission and values.
Responsibilities for ICT Assistant in Kenya
- The ICT Assistant plays a key role in ensuring the smooth operation of the organization’s IT systems and infrastructure. They are responsible for providing reliable technical support to staff, maintaining hardware and software, and ensuring that network systems are stable and secure. Working under the guidance of the ICT Manager or IT Supervisor, the ICT Assistant supports day-to-day ICT activities and helps to resolve technical issues promptly to minimize downtime and maintain productivity.
- A major responsibility is to provide first-line support to users by troubleshooting common IT problems, including computer hardware faults, software errors, email and connectivity issues, and login challenges. The ICT Assistant must respond promptly to support requests, whether raised through helpdesk tickets, email, or phone calls, and ensure that users receive clear guidance and solutions. This role involves setting up new user accounts, configuring devices, and ensuring that users have the required access to applications and systems. They should also provide basic training to staff on using software applications, printers, and other ICT equipment.
- The ICT Assistant is responsible for maintaining and servicing ICT hardware, including desktop computers, laptops, printers, scanners, and other peripheral devices. This includes installing new hardware, updating existing systems, performing routine maintenance, and ensuring that devices are in good working condition. They must monitor the inventory of ICT assets, ensuring that equipment is properly tagged, documented, and tracked. In addition, the ICT Assistant helps with software installations, updates, and patch management to ensure that all systems are up to date and secure.
- Network support is another key duty, as the ICT Assistant helps maintain the organization’s local area network (LAN), Wi-Fi connectivity, and internet access. They assist in troubleshooting network issues such as weak signals, slow connectivity, or router failures, and work to resolve these problems quickly to avoid disruptions. The ICT Assistant also supports the implementation of basic cybersecurity measures, including antivirus updates, password policy enforcement, and access control management. They assist in backing up critical data, ensuring that data recovery processes are in place and functional.
Qualifications for ICT Assistant in Kenya
- Diploma
Skills & Experience for ICT Assistant in Kenya
- Honest and trustworthy
- Good communication and interpersonal skills
- Knowledge of computer hardware
- software
- and networking
- Ability to troubleshoot ICT problems effectively
- Familiarity with hospital management systems is an added advantage
How to Apply for ICT Assistant in Kenya
Method of ApplicationInterested and qualified? Go to Jaramogi Oginga Odinga Teaching and Referral Hospital on erp.jootrh.go.ke to apply
Frequently Asked Questions About the ICT Assistant Job in Kenya
-
Is the ICT Assistant position at Jaramogi Oginga Odinga Teaching and Referral Hospital still open?
The application deadline for this role may have passed. We recommend checking other similar opportunities currently available in Kenya. -
Does applying for this ICT Assistant job require any fees?
No. JobVoro never charges job seekers for job applications. You can apply for opportunities like this ICT Assistant role safely without paying any application fees. -
How can I apply for this job at Jaramogi Oginga Odinga Teaching and Referral Hospital?
Candidates can submit their application using the official application method provided in this job listing. Follow the instructions carefully to ensure your application for the ICT Assistant position is successfully submitted. -
Are there similar jobs available in Kenya?
Yes. JobVoro regularly publishes new vacancies across multiple industries. You can explore more opportunities in Kenya or browse other ICT / Computer / IT jobs on our platform.
Discover More ICT / Computer / IT Opportunities in Kenya
Looking for more roles like ICT Assistant? Explore additional ICT / Computer / IT positions in Kenya and find the opportunity that fits your skills and career goals. Check out more ICT / Computer / IT jobs on JobVoro.
We partner with leading companies and verified job portals to bring you authentic opportunities. For further listings, visit trusted sources such as LinkedIn Jobs or Indeed. These collaborations ensure you have access to high-quality, up-to-date openings.
Stay ahead in your job search by exploring related categories and verified channels. Opportunities in Kenya are constantly updated, giving you a better chance to find the perfect role.
Browse more ICT / Computer / IT jobs on JobVoro.
Looking for more opportunities? Browse more jobs in or explore the latest jobs in Kenya.