Job Description
Equity Bank Kenya Ltd is inviting applications from accomplished, analytical, and highly motivated professionals for the position of Fraud Monitoring Manager. This leadership opportunity is designed for an experienced individual who is passionate about protecting financial institutions from fraud-related threats while strengthening customer confidence and maintaining operational integrity. The successful candidate will play a critical role in designing, improving, and overseeing enterprise-wide fraud monitoring initiatives that proactively identify suspicious activities, reduce financial losses, and enhance fraud prevention capabilities across the organization.
The Fraud Monitoring Manager will oversee the performance of fraud detection platforms, monitor evolving fraud patterns, evaluate emerging risks, and ensure that monitoring controls remain effective in a rapidly changing financial environment. The role requires strategic thinking combined with practical execution, enabling the successful candidate to transform fraud intelligence into meaningful action while supporting business growth and regulatory compliance.
Working closely with technology teams, digital banking specialists, operations, compliance, cybersecurity, internal audit, legal services, and business leadership, the successful applicant will ensure fraud risks are identified early and addressed promptly. The position also involves strengthening fraud detection methodologies using data analytics, behavioural monitoring, trend analysis, artificial intelligence tools where applicable, and continuous process improvement initiatives.
The ideal candidate will provide leadership in managing fraud monitoring teams, ensuring alerts are assessed accurately, investigations are prioritized according to risk exposure, and escalation procedures are executed efficiently. They will contribute to policy development, operational governance, fraud awareness initiatives, and the enhancement of monitoring frameworks that support the bank's long-term resilience.
This position offers an opportunity to influence enterprise-wide fraud risk management while collaborating with regional stakeholders across multiple business units. The successful individual will contribute to protecting customers, preserving institutional reputation, and ensuring the bank continues delivering secure and trusted financial services.
Equity Bank offers an inclusive, collaborative, and performance-oriented working environment where innovation, accountability, integrity, and continuous professional growth are highly valued. Employees benefit from exposure to modern banking technologies, leadership development opportunities, cross-functional collaboration, and participation in strategic projects that shape the future of financial services across Africa.
Professionals who possess exceptional analytical skills, leadership capabilities, strong ethical standards, excellent communication abilities, and extensive experience in fraud monitoring, financial crime prevention, banking operations, or enterprise risk management are encouraged to apply. This role presents an excellent opportunity to advance a rewarding career while making a significant contribution to protecting one of Africa's leading financial institutions against increasingly sophisticated fraud threats.
Key Responsibilities
- Develop, implement, and continuously enhance enterprise fraud monitoring strategies aligned with organizational objectives and regulatory requirements.
- Lead daily operations of fraud monitoring teams to ensure effective identification of suspicious transactions and emerging fraud risks.
- Oversee fraud detection systems and optimize monitoring rules to improve alert quality while minimizing false positives.
- Evaluate fraud indicators across digital banking, card services, mobile banking, internet banking, agency banking, and branch operations.
- Coordinate timely review, prioritization, and assignment of fraud alerts based on severity and potential business impact.
- Direct complex fraud investigations in collaboration with internal stakeholders and external agencies where appropriate.
- Produce meaningful fraud intelligence reports that support executive decision-making and operational improvements.
- Monitor fraud trends, criminal methodologies, and industry developments to strengthen preventive controls.
- Recommend enhancements to fraud detection technologies through advanced analytics and automation initiatives.
- Collaborate with cybersecurity teams to identify fraud risks associated with digital platforms and emerging technologies.
- Support compliance with regulatory obligations, banking standards, and internal governance requirements.
- Participate in enterprise risk assessments relating to financial crime and fraud exposure.
- Review fraud incidents to identify root causes and recommend sustainable corrective actions.
- Develop performance indicators to measure fraud detection effectiveness and operational efficiency.
- Ensure fraud investigations are conducted objectively, professionally, and within established service timelines.
- Maintain accurate documentation supporting investigations, monitoring activities, and escalation decisions.
- Prepare executive reports summarizing fraud trends, operational risks, financial losses, recovery initiatives, and control effectiveness.
- Build strong relationships with business units to encourage proactive fraud prevention practices.
- Coordinate fraud awareness programmes that strengthen employee vigilance and reporting culture.
- Provide technical guidance and mentorship to fraud analysts and investigators.
- Identify training requirements and facilitate continuous capability development within the fraud monitoring function.
- Promote innovation by evaluating emerging fraud detection technologies and analytical tools.
- Support internal audits by providing evidence relating to fraud monitoring controls and investigations.
- Recommend improvements to fraud policies, operational procedures, and governance frameworks.
- Monitor key risk indicators and recommend mitigation strategies before significant losses occur.
- Participate in strategic projects involving digital transformation, payment security, and financial crime prevention.
- Strengthen collaboration with law enforcement, regulatory agencies, and industry fraud forums where necessary.
- Ensure confidential handling of sensitive customer and organizational information.
- Promote ethical conduct, accountability, and professional excellence throughout the fraud monitoring team.
- Perform additional responsibilities assigned by senior management in support of organizational fraud risk management objectives.
Qualifications & Requirements
- Bachelor's degree in Business, Finance, Accounting, Banking, Economics, Risk Management, Information Systems, Criminology, or a related discipline from a recognized institution.
- Professional certification such as Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Anti
- Money Laundering Specialist (CAMS), ACCA, CPA, or equivalent will be an added advantage.
- Strong knowledge of fraud risk management principles and banking operations.
- Excellent understanding of fraud monitoring technologies and transaction surveillance systems.
- Advanced analytical and critical thinking skills.
- Strong investigative and problem
- solving abilities.
- Experience interpreting large volumes of operational and financial data.
- Knowledge of financial crime regulations and compliance requirements.
- Strong report writing and presentation skills.
- Excellent communication and stakeholder engagement abilities.
- High level of integrity, confidentiality, and ethical judgment.
- Ability to lead multidisciplinary teams effectively.
- Strong decision
- making and prioritization skills.
- Experience using Microsoft Excel, Power BI, SQL, or other analytical tools is desirable.
- Ability to work under pressure while maintaining attention to detail.
- Strong planning, organization, and project coordination skills.
- Customer
- focused mindset with commitment to operational excellence.
- Continuous learning attitude and willingness to embrace emerging technologies.
How to Apply
Interested and qualified candidates should submit their application through the official Equity Bank Kenya recruitment portal. Applicants are encouraged to prepare an updated curriculum vitae, relevant academic and professional certificates, and any supporting documentation demonstrating their qualifications and experience. Only shortlisted candidates will be contacted for the subsequent stages of the recruitment process. Early submission is encouraged as applications will be reviewed on a rolling basis until the stated closing date. Equity Bank Kenya Ltd is an equal opportunity employer committed to diversity, inclusion, fairness, and merit-based recruitment.
Similar Banking / Finance / Accounting / Audit You Might Like
Browse More Jobs
More Banking / Finance / Accounting / Audit in Kenya • All Jobs in Nairobi