Job Description
Somtrade Limited (Container Freight Station – CFS) is inviting applications from dependable, organized, and service-oriented individuals for the position of Messenger based in Mombasa. This opportunity is ideal for a motivated professional who enjoys working in a fast-paced logistics environment where efficiency, accuracy, and professionalism contribute directly to smooth daily operations. The successful candidate will play an essential role in supporting administrative and operational activities by ensuring that documents, correspondence, parcels, and official materials are delivered safely, securely, and on time.
The Messenger will serve as a trusted representative of the organization when interacting with clients, government offices, business partners, suppliers, financial institutions, and other stakeholders. Every assignment must be handled with integrity, confidentiality, and attention to detail while maintaining the company's reputation for professionalism and reliability. The position requires someone who understands the importance of deadlines and is capable of planning routes efficiently to maximize productivity throughout the working day.
Working within a busy Container Freight Station environment requires flexibility and the ability to respond promptly to changing priorities. The successful applicant will coordinate closely with different departments to collect documents, distribute internal communications, transport parcels, obtain signatures where required, and ensure that all deliveries are properly recorded. Accuracy in handling paperwork is essential because many documents support operational, financial, customs, and administrative processes.
The ideal candidate should possess excellent interpersonal skills, demonstrate courtesy when dealing with internal and external stakeholders, and consistently maintain a positive attitude. Good knowledge of Mombasa and surrounding transport routes will be an advantage, enabling timely movement between company locations and external offices. The role also demands strong organizational skills to manage multiple assignments while maintaining a high standard of service delivery.
Somtrade Limited values employees who demonstrate accountability, respect, initiative, and commitment to continuous improvement. The successful Messenger will become part of a collaborative team dedicated to supporting efficient cargo handling and logistics operations. The company offers an opportunity to work in a structured environment where dedication, reliability, and excellent performance are recognized and appreciated.
If you are a trustworthy individual with a strong work ethic, excellent time management abilities, and the determination to deliver exceptional support services, this position offers an excellent opportunity to build your career within one of Kenya's growing logistics organizations. Applicants who are committed to maintaining professionalism, safeguarding confidential information, and providing outstanding administrative support are encouraged to submit their applications.
Key Responsibilities
- Deliver official documents, files, letters, invoices, contracts, and parcels accurately to internal departments and external destinations within scheduled timelines.
- Collect important documents from clients, suppliers, government agencies, financial institutions, courier offices, and other designated locations while ensuring complete accountability.
- Maintain detailed delivery records, acknowledgement receipts, dispatch registers, and movement logs for every assignment completed.
- Verify that all documents and packages are correctly labeled before transportation to avoid delivery errors or misplaced correspondence.
- Ensure confidential company information remains secure throughout the delivery and collection process.
- Plan daily travel routes effectively to reduce delays, optimize travel time, and improve operational efficiency.
- Coordinate with departmental representatives regarding urgent deliveries and changing priorities throughout the workday.
- Obtain signatures and proof of delivery whenever official documentation requires confirmation of receipt.
- Support office administration by distributing incoming correspondence to relevant departments promptly after receipt.
- Deliver banking documents, payment instructions, and official correspondence according to established company procedures.
- Transport office supplies, stationery, and approved materials between company facilities whenever required.
- Report delivery progress and completion status to supervisors in a timely and accurate manner.
- Monitor assigned company vehicle or motorcycle to ensure cleanliness, roadworthiness, and compliance with maintenance schedules where applicable.
- Follow all traffic regulations and company safety procedures while travelling on official assignments.
- Immediately report accidents, delays, security concerns, or unexpected incidents affecting deliveries.
- Assist in organizing archived documents and supporting document retrieval activities whenever requested.
- Provide courteous and professional customer service during every interaction with clients and external stakeholders.
- Handle urgent assignments efficiently while maintaining accuracy and professionalism.
- Protect company assets entrusted during transportation and prevent loss or damage.
- Support administrative teams during peak operational periods by assisting with additional office-related duties.
- Maintain a neat personal appearance that reflects the company's professional standards.
- Ensure parcels are transported safely using appropriate handling procedures.
- Demonstrate honesty, accountability, and integrity while representing Somtrade Limited outside company premises.
- Comply with all company policies, health and safety requirements, and operational procedures.
- Participate in continuous improvement initiatives aimed at enhancing administrative support and document management processes.
- Perform any other messenger, administrative, or operational duties reasonably assigned by management in support of business objectives.
Qualifications & Requirements
- Applicants should possess a Kenya Certificate of Secondary Education (KCSE) or an equivalent secondary school qualification from a recognized institution. Previous experience working as a Messenger, Office Assistant, Dispatch Clerk, Courier, or in another administrative support position will be highly advantageous. Candidates must hold a valid Kenyan driving license appropriate for the assigned vehicle and demonstrate a clean driving record with a strong commitment to road safety. Excellent knowledge of Mombasa, its commercial districts, transport networks, and surrounding routes is essential for efficient movement between destinations. Strong organizational abilities, effective time management, and the capacity to prioritize multiple assignments are critical for success in this role. Applicants should possess excellent verbal communication skills, professional etiquette, and the ability to interact respectfully with colleagues, clients, suppliers, and public officials. The successful candidate should demonstrate integrity, honesty, confidentiality, reliability, and attention to detail when handling sensitive documents. Basic record
- keeping skills, physical fitness for routine movement between locations, problem
- solving ability, and a proactive attitude will be valuable assets. Candidates should also be dependable team players who can work independently with minimal supervision while consistently maintaining high standards of professionalism, accountability, and customer service.
How to Apply
Apply through the official Somtrade Limited recruitment process by submitting your updated CV and any supporting documents requested in the vacancy announcement before the application deadline. Only shortlisted candidates will be contacted.
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