Job Description
Equity Bank Kenya Ltd is seeking a highly analytical and experienced Fraud Monitoring Manager to strengthen its financial crime prevention capabilities and enhance the protection of customer transactions, digital platforms, and banking operations. The successful candidate will play a critical role in designing, managing, and improving fraud surveillance frameworks that enable early detection of suspicious activities while supporting the bank’s commitment to secure, reliable, and inclusive financial services.
Equity Bank is one of Africa’s leading financial institutions, serving millions of customers across multiple markets through innovative banking solutions, digital transformation, and customer-focused financial products. As the banking environment continues to evolve, the organization requires professionals who can anticipate emerging fraud risks, leverage advanced monitoring techniques, and develop effective strategies that protect business operations and customer trust.
The Fraud Monitoring Manager will lead the development and execution of fraud detection initiatives by overseeing monitoring processes, reviewing fraud indicators, analyzing transaction patterns, and ensuring timely investigation of potential threats. The role requires a strong understanding of fraud risk management, data analysis, banking operations, and regulatory expectations. The position will work closely with internal teams including risk management, information security, operations, compliance, audit, and business units to ensure coordinated fraud prevention and response activities.
The ideal candidate should demonstrate the ability to interpret complex data, identify unusual behavioral patterns, improve fraud detection rules, and provide actionable intelligence that supports informed decision-making. The role will also contribute to strengthening fraud governance through accurate reporting, continuous process improvement, and adoption of innovative approaches to detect and prevent financial crime.
This position offers an opportunity for a results-driven professional to influence fraud risk strategy within a dynamic banking environment while contributing to the protection of customers, institutional assets, and the reputation of one of Africa’s most respected financial organizations.
Key Responsibilities
- Develop and implement effective fraud monitoring strategies that support early identification, prevention, and mitigation of financial crime risks across banking channels.
- Manage daily fraud detection activities by reviewing monitoring alerts, analyzing suspicious transactions, and ensuring potential threats are investigated according to established procedures.
- Oversee fraud detection tools, systems, and analytical processes to improve accuracy, reduce false alerts, and enhance overall monitoring efficiency.
- Establish appropriate fraud detection rules, indicators, and escalation procedures based on emerging fraud trends, customer behavior patterns, and operational risks.
- Lead the assessment and prioritization of fraud alerts to ensure critical cases receive timely attention and appropriate investigative action.
- Coordinate fraud incident response activities by working with relevant departments to contain risks, resolve cases, and implement preventive measures.
- Analyze fraud-related information and prepare intelligence reports that highlight trends, vulnerabilities, emerging threats, and recommended corrective actions.
- Collaborate with technology teams to enhance fraud monitoring platforms, improve system capabilities, and support data-driven fraud prevention initiatives.
- Maintain strong partnerships with compliance, internal audit, cybersecurity, operations, legal teams, and business departments to strengthen fraud risk controls.
- Provide regular management reports on fraud activities, investigation outcomes, key risk indicators, and performance of fraud monitoring programs.
- Support regulatory compliance requirements by ensuring fraud monitoring practices align with applicable banking regulations, internal policies, and industry standards.
- Participate in fraud risk assessments and contribute recommendations for strengthening controls across products, services, and delivery channels.
- Monitor developments in fraud techniques, digital banking threats, and financial crime trends to ensure proactive risk management approaches.
- Provide leadership, coaching, and technical guidance to fraud monitoring teams to enhance professional capability and operational effectiveness.
- Promote a culture of continuous improvement by identifying opportunities to automate processes, optimize workflows, and introduce innovative fraud detection solutions.
- Qualifications *
Qualifications & Requirements
- Bachelor
- Professional certification in Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), Accounting, Risk Management, Information Systems Audit, or related fields will be an added advantage.
- Strong knowledge of fraud risk management principles, banking operations, transaction monitoring, and financial crime prevention practices.
- Demonstrated experience working with fraud detection systems, analytics tools, investigations, or risk control environments.
- Ability to interpret large volumes of data and convert findings into practical business recommendations.
How to Apply
Interested candidates should submit their applications through the official Equity Bank Kenya recruitment portal. Applicants are encouraged to provide accurate professional information, updated academic credentials, and relevant work experience details. Only candidates who meet the stated qualifications and experience requirements will be considered for the next stage of the recruitment process.
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