Job Description
Britam is seeking highly motivated and creative Instructional Designers to join its Learning and Development team on a Fixed-Term Contract. This opportunity is ideal for professionals who are passionate about transforming knowledge into engaging digital learning experiences that help employees, advisors, and business leaders build practical skills and improve workplace performance.
The successful candidates will play a central role in modernizing the organization's learning ecosystem by converting existing classroom-based resources into interactive digital learning solutions that support a flexible and technology-driven learning culture. Working closely with subject matter experts, learning specialists, business leaders, and technical teams, you will create meaningful educational experiences that are easy to access, visually engaging, and aligned with organizational objectives.
In this position, you will evaluate existing learning resources, identify opportunities for enhancement, and redesign content using modern instructional methodologies that encourage participation, improve knowledge retention, and support continuous professional development. Your work will contribute to the creation of structured learning pathways for different employee groups while ensuring every digital course reflects high standards of quality, accessibility, consistency, and usability.
You will also be responsible for designing learning journeys that accommodate different learning preferences through multimedia elements, interactive activities, assessments, practical scenarios, and learner-centered experiences. Every course developed should be compatible with the organization's Learning Management System and optimized for desktop, tablet, and mobile devices to provide seamless learning regardless of location.
The ideal candidate enjoys combining creativity with analytical thinking to simplify complex concepts into practical learning experiences. You should demonstrate strong organizational skills, excellent communication abilities, and confidence when working with cross-functional stakeholders throughout content planning, development, testing, implementation, and evaluation.
Britam values innovation and continuous improvement. Therefore, successful applicants will be encouraged to explore emerging digital learning technologies, instructional design trends, and modern educational practices that strengthen employee capability across the organization. You will contribute ideas that improve learner engagement while supporting the long-term development of standardized learning resources and scalable digital training solutions.
This position offers an excellent opportunity to contribute to one of the region's leading financial services organizations while expanding your expertise in instructional design, digital learning technologies, content development, and corporate education. If you are passionate about designing impactful learning experiences that inspire professional growth, encourage continuous improvement, and support organizational success, we invite you to become part of a collaborative team committed to delivering exceptional learning solutions across multiple business functions.
Key Responsibilities
- Review existing training materials including presentations, manuals, guides, digital documents, and reference resources to determine suitability for digital conversion.
- Analyze learning content to identify outdated information, duplication, inconsistencies, and opportunities for improvement.
- Organize instructional materials into structured learning paths that align with business objectives and learner requirements.
- Design engaging eLearning experiences that support self-paced, blended, and instructor-supported learning.
- Develop comprehensive instructional storyboards, scripts, learning objectives, and content flow documentation.
- Produce interactive digital learning modules incorporating quizzes, simulations, branching scenarios, practical exercises, and knowledge checks.
- Create multimedia learning assets using graphics, audio, video, animation, and interactive components where appropriate.
- Ensure learning content reflects adult learning principles and supports different learning styles.
- Build courses compatible with Learning Management Systems using recognized eLearning standards.
- Test digital learning modules across multiple devices to ensure excellent learner experience and functionality.
- Collaborate with Learning and Development specialists to validate learning objectives and course effectiveness.
- Partner with subject matter experts to verify technical accuracy and maintain content relevance.
- Support continuous updates of learning materials based on organizational priorities and learner feedback.
- Conduct quality reviews to maintain consistency in formatting, branding, language, accessibility, and instructional standards.
- Perform usability testing before course deployment to identify areas requiring improvement.
- Maintain accurate documentation and version control for all digital learning resources.
- Participate in pilot testing sessions and incorporate constructive feedback into final course designs.
- Recommend innovative instructional approaches that improve learner engagement and knowledge retention.
- Develop microlearning resources that provide flexible learning opportunities for busy professionals.
- Design assessments that effectively measure learner understanding and course outcomes.
- Monitor learning trends and recommend modern technologies that strengthen digital learning capabilities.
- Support the implementation of standardized instructional design processes across learning projects.
- Work collaboratively with project teams to meet agreed development schedules and delivery milestones.
- Prioritize multiple assignments while maintaining exceptional quality standards.
- Ensure all learning resources reflect organizational values, professional standards, and compliance requirements.
- Prepare learning documentation and user guides where necessary.
- Assist with troubleshooting learning content following deployment within the LMS environment.
- Promote continuous improvement through regular evaluation of course effectiveness and learner performance.
- Contribute ideas for improving learning strategies, templates, and instructional design practices.
- Maintain professional relationships with stakeholders while delivering high-quality learning solutions within established timelines.
Qualifications & Requirements
- Bachelor's degree in Instructional Design, Education, Learning Technologies, Communication, Educational Technology, or another relevant discipline.
- Professional certification in instructional design, digital learning, or eLearning development will be an added advantage.
- Sound understanding of instructional design methodologies and adult learning principles.
- Knowledge of digital learning technologies and modern content development practices.
- Familiarity with Learning Management Systems and online learning environments.
- Commitment to delivering high
- quality educational experiences.
- Strong professional ethics and attention to detail.
How to Apply
Interested candidates who meet the outlined requirements are encouraged to submit a comprehensive application before the closing date. Your application should include an updated CV detailing your professional experience, educational background, relevant certifications, and key achievements related to instructional design, digital learning, or learning and development. Ensure that all information provided is accurate, complete, and up to date. Only shortlisted applicants will be contacted for the next stage of the recruitment process. Early applications are encouraged, as the recruitment process may progress before the application deadline. Britam is committed to equal employment opportunities and welcomes applications from qualified individuals with diverse backgrounds who are passionate about creating impactful digital learning experiences and contributing to organizational excellence.