Job Description
Key Responsibilities
- Develop and execute effective corporate sales strategies that support branch revenue growth objectives.
- Identify potential business clients through market research, referrals, networking activities, and business development initiatives.
- Build long-term relationships with brokers, agents, financial advisors, intermediaries, and institutional clients.
- Promote Britam's General Insurance products to prospective corporate customers.
- Prepare customized insurance proposals based on client business requirements and risk exposure.
- Conduct professional sales presentations, product demonstrations, and client consultations.
- Achieve assigned premium production targets while maintaining quality business standards.
- Expand the existing intermediary network by recruiting qualified business partners.
- Support newly recruited intermediaries through onboarding and continuous business guidance.
- Strengthen partnerships with existing intermediaries to encourage consistent policy placement.
- Monitor renewal schedules and proactively engage customers before policy expiry.
- Maintain regular communication with existing clients to improve customer retention.
- Coordinate with underwriting teams to facilitate timely quotation and policy issuance.
- Follow up on submitted proposals until final policy confirmation.
- Ensure accurate documentation during every stage of the sales process.
- Collaborate with finance teams to support timely premium collection.
- Assist clients by providing accurate information regarding policy benefits and coverage.
- Respond promptly to customer enquiries through professional communication channels.
- Work with claims teams whenever customer support is required during claim processing.
- Resolve customer concerns professionally while protecting long-term business relationships.
- Organize product awareness sessions for intermediaries and business partners.
- Deliver insurance product training that improves partner confidence and sales performance.
- Promote company incentive programs that encourage increased business production.
- Analyze competitor activities and identify emerging market opportunities.
- Share valuable market intelligence with branch management.
- Maintain accurate sales records using approved reporting systems.
- Prepare daily, weekly, and monthly sales performance reports.
- Participate in branch sales meetings and business planning sessions.
- Support cross-selling initiatives involving multiple insurance solutions.
- Uphold company compliance standards and regulatory requirements.
- Protect confidential customer information at all times.
- Represent the company professionally during external meetings and corporate events.
- Build strong relationships with internal departments to improve service delivery.
- Continuously improve professional knowledge of insurance products and industry developments.
- Contribute innovative ideas that improve sales performance and customer experience.
- Perform additional responsibilities assigned by management in support of organizational objectives.
Qualifications & Requirements
- Bachelor's degree in business administration, Marketing, Commerce, Finance, Economics, Insurance, or another related discipline.
- Professional insurance certification such as IIK, ACII, DIP CII, or an equivalent qualification will be an added advantage.
- Strong understanding of General Insurance products and corporate sales practices.
- Knowledge of customer relationship management principles.
- Excellent business communication and presentation skills.
- Strong commercial awareness and analytical ability.
- Ability to interpret customer needs and recommend suitable insurance solutions.
- High level of integrity, professionalism, and ethical conduct.
How to Apply
Interested candidates who meet the stated requirements are invited to submit a comprehensive application before the closing date. Your application should include an updated CV, relevant academic and professional certificates, and any supporting documents demonstrating your qualifications and work experience. Only shortlisted candidates will be contacted for the next stage of the recruitment process. Applicants are encouraged to submit their applications as early as possible to avoid last-minute delays. Britam is an equal opportunity employer committed to attracting talented professionals who share its values of integrity, innovation, customer focus, and excellence. We welcome applications from qualified candidates ready to contribute to continued business growth and outstanding customer service.
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